KBS SUPPORT

FAQs

Frequently Asked Questions

What if I want my current set of club heads used for a build?

That is the KBS Retrobuild! If you know what KBS shafts you are wanting to be part of your build, start your build right here on the site. If you are unsure of the right shaft, we would recommend a shaft fitting to determine the proper shaft for the player or submit the form here to begin a conversation with a KBS Fitter.

If I order shafts online, can KBS build my clubs for me?

Of course! If you order shafts online and would like us to replace your existing shafts with the new ones, please select ‘retrobuild’ prior to check-out.

I just bought a set of clubs but I want to play KBS shafts. What should I do?

Retrobuild is a great option to truly customize your purchase. Once you’ve placed a retrobuild order, a KBS Fitter will call you to review your order and request that you ship your clubs to us. We’ll then retrobuild your clubs to your exact specifications and ship them back to you!

If I place a retrobuild order, how long does the process take?

Our standard build time is 7-10 days from the day your clubs are recieved in our build shop to begin the club-building process. Note: This does not include return shipping time.

I am looking to do a retrobuild on my existing clubs but I am not sure what shaft is right for me. What do you recommend?

If you’re local to Southern California, you can schedule an in-person fitting at The KBS Golf Experience located in Carlsbad. To schedule an in-person fitting, please visit the link here. Not local to Southern California or prefer a quicker answer? Use the chat feature on the site or complete the form located here